FAQ & Support

GENERAL ISSUES

1. I could use some help with the game play basics.
2. I’m not gaining EXP / there are no more quests available.
3. I’m stuck on a quest and cannot continue the game.
4. I have an issue with the Gift Sack or Parachuted Package.
5. My friend sent me an item but I did not receive it.
6. I would like to report an issue with the text in the game.
7. My account works but my friend’s does not on the same the computer.

TECHNICAL SUPPORT

1. I’m getting a “The following plug-in has crashed: Shockwave Flash” error message.
2. I’m having issues with the game displaying correctly.
3. My game opens to the loading screen but stops around 75%.
4. How do I clear my browser’s cache/cookies?

BILLING SUPPORT

1. My Facebook Credits are not visible in the game.
2. I have a question about a purchase I made in The Hunger Games Adventures.
3. I have a question about the purchase of Facebook Credits.