NOTE: You only need to clear the cache of the browser you are using to play the game. You do not need to clear the cache on each type of browser if you have more than one installed. Clearing your cache may require you to re-enter previously saved usernames and passwords for websites unrelated to the game.
This will explain how to clear the cache on FireFox, Chrome and Internet Explore for examples. For more details about your browser, please visit their website.
- Clear Recent History
- “Time range to clear:” set to “Everything”
- Uncheck all the boxes except “Cache”
- Click “Clear Now”
- Customize and Control options (the wrench in the top right)
- Clear Browsing Data…
- “Obliterate the following items from:” set to “the beginning of time”
- Uncheck all the boxes except “Empty the cache”
- Click “Clear Browsing Data”
- Internet Options
- “General” tab, “Browsing History” click “Delete…”
- DO NOT uncheck “Preserve Favorites Website Data”
- Uncheck all other boxes except “Temporary Internet Files”
- Click “Delete”
After you have successfully cleared the cache on your browser, please close the browser and re-open our game.