We are aware of, and working to resolve, an issue affecting users who are attempting to expand their Forest Escape.
Please note: There is no reason to contact Customer Support about this issue. We appreciate your patience. When the resolution is implemented, all of the affected members will be able to finish the quest and expand their Forest Escape as intended.
PARTIAL RESOLUTION: The affected players who were unable to unlock their Forest Escape area in order to complete the quest “Rue’s Song” are now able to complete the quest and continue with the game progression as intended. This issue was separate from the other area’s in the Forest Escape.