Game Continuously “Refreshing” or Stuck Loading Forest Escape

The reasons you may experience this issue varies depending on the source.

Some members become “stuck” refreshing when an issue develops with a Forest Escape item. Some experience this because of their browser version (or type) along with any add-on’s installed or security settings.

Try going through the basic found here:
Technical Support

If you are still unable to access the game, please contact Customer Support.

When contacting Customer Support, make sure to include:

  1. The same email address that you use on your Facebook account (Failing to do will result in significant delays to your request for support)
  2. An explanation of what you’re experiencing when logging into the game.


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