Missing Material to Build Forest Escape Item

Some items in the Forest Escape, such as the Small Pond or the First Aid Pedestal to name a few, require special items gathered from quests in order to build them. These Forest Escape items can no longer be deleted; however, if you sold one previously, and now you’re missing the material(s) needed to rebuild — we can help! Let Customer Support know about your situation by clicking the link provided below.

When contacting Customer Support, make sure to include:

  1. The same email address that you use on your Facebook account (Failing to do will result in significant delays to your request for support)
  2. The name item you are trying to build, or the material that you need.




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