In order for the Customer Service Team to accurately track and diagnose a support issue with the iPad version of the game, you will need to submit the ticket through the game itself:
- Tap the gears icon in the upper right corner of the screen
- Tap the support button
- Complete the support ticket form
This will send a summary of your issue to the Customer Service Team with information about the game that will assist in resolving your issue.
If you can not log into the game at all, please click here and complete a ticket request and you will be contacted shortly.
See you in Panem!
“If you’re a fan of The Hunger Games book, movie, or both, we have some very exciting news for you: The official social game based on the story is coming to the iPad very soon — and it’s really good!” - Matt Blum (Wired GeekDad)
Check out the full story on Wired
Check back here for more updates on this exciting new adventure!
This FAQ Article, as well as the subsequent Technical Support article are helpful for users who experience one or more of the following issues:
- You are using Chrome browser and the game (and all tabs with Flash elements) have stopped responding, giving you an error message:
The Following Plug-in has Crashed: Shockwave Flash
This is an issue that is not related to the game, but is related to the way Flash is packaged with Chrome, creating 2 instances of Flash running as plug-ins on the browser.
Visit this link for information on disabling one of the redundant plug-ins: http://www.howtogeek.com/103292/how-to-fix-shockwave-flash-crashes-in-google-chrome/
Your hard work searching for the hidden seals through Panem has paid off! The new map of Panem is available now! Feast your eyes on the official locations of District 12 PN, District 11 PN, District 2 PN and The Capitol PN!
Check out what other citizens are saying, and follow all the latest about the map on The Hunger Games Adventures Facebook page!
- “Seal The Deal” Quest
- 22 new quests
- 12 District seals hidden throughout Panem
- 3 New items can now be crafted using the Kitchen
- More! Stay tuned to the Facebook page for the event progress!
Finish chapter 12, Mrs. Everdeen needs your assistance!
- The end of Chapter 12 - “The Pride of District 2″
- 20 New quests
- New characters:
- Mrs. Everdeen
- District 2 Supply Depot workers
- 2 New locations:
- The Depot Yard
- The Supply Depot
- New forest escape item: Masonry Station
Play it now at: www.PlayTHGA.com
Today’s major update to the game revealed a new District and 2 new Tributes!
The adventures continue in District 2 with the Careers - Cato and Clove.
Here is a list of the new content (this was a big one!):
- The beginning of Chapter 12 - “The Pride Of District 2″:
- 35 new quests
- 4 New NPCs:
- 5 new District 2 venues:
- The Train Station
- The Justice Building
- The Village
- The School
- The Overlook
Play it now at: www.PlayTHGA.com
The weekly update is live! This chapter brings the heroes back to the Capitol on quests for Capitol TV’s host Caesar Flickerman!
- New Characters:
- Caesar Flickerman!
- Capitol TV crew
- New Zones:
- Caesar’s Stage
- The Crew Site
- The Dig Site
- New Content:
- Introduction to Chapter 11: “Open Their Eyes”
- New quests!
Play it now! www.PlayTHGA.com
We are aware of, and working to resolve, an issue affecting users who are attempting to expand their Forest Escape.
Please note: There is no reason to contact Customer Support about this issue. We appreciate your patience. When the resolution is implemented, all of the affected members will be able to finish the quest and expand their Forest Escape as intended.
PARTIAL RESOLUTION: The affected players who were unable to unlock their Forest Escape area in order to complete the quest “Rue’s Song” are now able to complete the quest and continue with the game progression as intended. This issue was separate from the other area’s in the Forest Escape.